Privacy Policy
Last Updated: March 2026
Xoo Roofing ("we", "our", or "us") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at xooroofing.com or use our services.
Information We Collect
We may collect the following types of information:
- Contact Information: Name, phone number, email address, and property address when you submit a contact form, request a quote, or book a service.
- Service Information: Details about your roofing issue, property type, and service preferences.
- Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, and referral sources.
- Device Information: Browser type, operating system, and device type used to access our website.
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide requested quotes
- Schedule and deliver roofing services
- Send service-related communications (appointment reminders, follow-ups)
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist us in operating our website and business (e.g., analytics services)
- Law enforcement or regulatory authorities when required by law
Data Security
We implement reasonable security measures to protect your personal information from unauthorised access, alteration, or destruction. However, no method of transmission over the internet is 100% secure.
Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. You can control cookie settings through your browser preferences.
Your Rights
Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have the right to:
- Access your personal data held by us
- Request correction of inaccurate personal data
- Withdraw consent for processing of your personal data
- Request deletion of your personal data (subject to legal requirements)
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Email: hello@xooroofing.com
- Phone: 016-699 9068
- Address: No 15, Lorong PJU3/23B, Avenue 23, Petaling Jaya, Selangor 47810
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.